Leadership and Management: Theory and Practice 8th Edition
Leadership and Management: Theory and Practice 8th Edition
Kris Cole
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Leadership & Management: Theory & Practice focuses on addressing the core management units within the Diploma of Leadership and Management, BSB50420, and Certificate IV in Leadership and Management, BSB40520.
This market-leading textbook provides students with rigorous information while balancing the key topics with a practical approach, through real-life case studies, examples and problem-solving techniques.
It uses everyday business terms and language, putting management in a context that makes it easy to understand for all types of learners.
CONTENTS:
Part 1 Understanding your organisation
1. The changing world of work
2. The internal environment
3. The formal organisation
4. The informal organisation
Part 2 Managing yourself
5. Strengthening your personal skills
6. Communicating with influence
7. Presenting information and negotiating persuasively
8. Building effective working relationships
9. Managing your personal productivity
Part 3 Leading and managing others
10. Understanding leadership 11. Understanding engagement motivation and retention12. Assigning work and delegating duties13. Building productive work teams14. Leading today's teams15. Providing formal and informal performance guidance16. Managing underperformance
Part 4: Managing operations
17. Managing budgets and financial plans18. Providing quality and engaging with customers19. Increasing performance and productivity with the five keys, continuous improvement and innovation20. Developing, managing and monitoring operational plans21. Planning and managing projects22. Identifying and managing risks23. Managing for sustainability24. Introducing and leading change
Part 5 Workplace practice
25. Leading and attending meetings26. Solving problems and making decisions27. Using systematic, analytical tools and techniques28. Recruiting and inducting and onboarding employees 29. Encouraging a learning environment and developing employees30. Ensuring a safe and healthy workplace31. Managing for psychological safety and well-being 32. Moving from diversity to inclusion
- ISBN: 9780170453653
- Publisher: Cengage Learning
- Year: 2023
- Binding: Paperback
- Page count: 1100 pages
